Svennis Cloud Solutions UK

Blog tagged as business tools

How to Master Ticket Assignments in Your Customer Support Department

By Svennis

Picture this: a customer waits on hold for 30 minutes, annoyed because their simple question about an order hasn’t been answered. This is what happens when ticket assignments aren't handled well.This is what happens when ticket assignments aren't handled well.


When your support team is buried in...

09.10.24 01:17 PM - Comment(s)
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How to Manage Your Business Leads and Opportunities in 2024

By Svennis

In the rapidly evolving business world, managing leads and opportunities efficiently is crucial for your company to be successful. The year 2024 is bringing new challenges and opportunities for businesses seeking to optimize their lead management processes. With customer needs changing and technolog...

07.10.24 03:38 PM - Comment(s)
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Supercharge Your Business Communication with the ​AI-powered Whatsapp integration for Zoho CRM

By Svennis

Svennis Cloud Solutions offers a WhatsApp-Zoho CRM integration, centralizing WhatsApp chats in CRM. Features: contact sync, in-CRM messaging, multimedia sharing, custom templates, and AI-powered grammar/translation via OpenAI's GPT. Ideal for seamless, error-free global business communication.
09.09.23 03:09 PM - Comment(s)
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